{"id":5808,"date":"2025-07-15T14:00:21","date_gmt":"2025-07-15T14:00:21","guid":{"rendered":"https:\/\/franslux.com\/privacy-notice\/"},"modified":"2025-08-31T22:52:24","modified_gmt":"2025-08-31T22:52:24","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/franslux.com\/en\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5808\" class=\"elementor elementor-5808 elementor-3082\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2130cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"2130cb7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e240cf elementor-widget elementor-widget-image\" data-id=\"5e240cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"75\" height=\"74\" src=\"https:\/\/franslux.com\/wp-content\/uploads\/2025\/07\/condiciones-1.svg\" class=\"attachment-large size-large wp-image-5827\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45eb17a elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"45eb17a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PRIVACY NOTICE<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff22e0 elementor-widget elementor-widget-text-editor\" data-id=\"1ff22e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div> <\/div><p>I. IDENTITY AND ADDRESS OF THE CONTROLLER<br><br>The controller and protector of your personal data is FRANSLUX S.A. DE C.V. and its subsidiaries, with address at Avenida Primero de Mayo, No. 120 floor 7 Int.701 Col. San Andr\u00e9s Atoto, Naucalpan de Ju\u00e1rez, Estado de M\u00e9xico, C.P. 53500.  <br><br>II. DATA OBTAINED <br><br>The personal data we obtain are: \u2022 Full name. \u2022 Address (Street, Number, Colonia, Alcald\u00eda or Municipio Ciudad, Estado, Postal Code). \u2022 Landline or mobile phone. \u2022 Official identification \u2022 Email \u2022 Company you work for, as well as position or job. \u2022 Federal Taxpayers Registry (RFC). \u2022 Fiscal address \u2022 Company name.<br><br>III. PURPOSES <br><br>The personal data obtained will be used for the following purposes: Provide general information about our Company to:<br>a) General public interested in learning more about our products and organization. b) Media interested in the activities carried out by the company and to be in contact with them, to assist them on our product and organization topics. c) Information and contact about holding social and business events d) Analysts, investors, financial organizations and the general public. e) The receipt of complaints and reports related to violations of the Code of Conduct by FRANSLUX employees and its subsidiaries, as well as to report faults in customer and supplier service f) Process and respond to your ARCO Rights Exercise Request. g) Sending information about the products offered by our organization (Advertising, Promotions and Marketing).<br>IV. REFUSAL TO PROCESS PERSONAL DATA<br>If you want your personal data NOT to be used for all or some of the purposes established in this Comprehensive Privacy Notice, you must: send us an email to privacidad@franslux.com indicating the following: I do not consent to my personal data being used for any of the purposes mentioned above: <br><br>Expressing the refusal to process your personal data for these purposes may not be a reason to stop providing our products or services<br><br>V. TRANSFERS<br><br>Based on the provisions of article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, your personal data may be lawfully transferred to third parties without your consent only in the following cases: (i) when dealing with national or international companies of the same group, such as subsidiaries, affiliates, controlled or controlling companies under the common control of the controller or, to a parent company or any company of the same group of the controller that operates under the same internal processes and policies, (ii) when the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the data subject, by the controller and a third party, (iii) when the transfer is necessary or legally required by an authority to safeguard a public interest, or for the prosecution or administration of justice, (iv) when the transfer is necessary for the recognition, exercise or defense of a right in a judicial process and (v) when the transfer is necessary for the maintenance or fulfillment of a legal relationship between the controller and the data subject. Except in the cases indicated above and the others referred to in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, your personal information will not be transferred to third parties.<br><br>VI. ARCO RIGHTS <br><br>As the owner of the personal data collected, you have the right to know what information we have, as well as the use and treatment given to it. Similarly, you have the right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we eliminate your information from our records or databases, when you consider that it is not being used in accordance with the principles, duties and obligations provided in the applicable regulations (Cancellation); you may also oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.  <br><br>To exercise any of the ARCO rights, you must submit the respective request to privacidad@franslux.com.<br><br>To know the procedure and requirements for the exercise of ARCO rights, you may call the following telephone number 55 55 76 32 00; enter our website www.franslux.com in the privacy notice section, or contact our Privacy Department, which will process requests for the exercise of these rights, and will answer any questions you may have regarding the processing of your information. The contact details of the Privacy Department are as follows: Address: Avenida Primero de Mayo, No. 120 floor 7 Int. 701 Col. San Andr\u00e9s Atoto, Naucalpan de Ju\u00e1rez, Estado de M\u00e9xico, C.P. 53500. Email: privacidad@franslux.com.    <br><br>VII. REVOCATION OF CONSENT <br><br>You can revoke the consent you have given us for the processing of your personal data.<br> <br>However, it is important that you keep in mind that in all cases we may not be able to fulfill your request or conclude the use of your personal data immediately, as it is possible that due to a legal obligation we require to continue processing your personal data. Also, you should consider that, for certain purposes, the revocation of your consent will imply that we can no longer provide the service you requested. <br><br>To request the revocation of your consent, you must send an email to the following address privacidad@franlux.com. We will analyze your case and send you a response to your request in accordance with our established procedure. <br><br>VIII. LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA <br><br>If you wish to limit the use or disclosure of personal data that you have given us for advertising and\/or marketing purposes, send us an email to privacidad@franslux.com. We promise to include your information in an Exclusion List to suspend any activity related to the offering of services (advertising and\/or marketing) that could fall into acts of annoyance regarding the use of your information. <br><br>IX. THE USE OF TRACKING TECHNOLOGIES ON OUR INTERNET PORTAL <br><br>We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, to provide you with a better service and experience when browsing our page, as well as to offer you new products and services based on your preferences.<br><br>The personal data we obtain from these tracking technologies are the following: Browser used, server name, IP address, date, time and browsing time on the internet and on our site, sections consulted, and Internet pages accessed when you are on our website and in the case of email the association of the above data with the recipient.<br><br>These technologies can be disabled by following these steps: 1. Access our website, 2. Click on the \u00abCookies\u00bb subsection of your browser; 3. Click on the legend to activate the cookie disabling mechanism.   <br><br>X. PERSONAL DATA PRIVACY DEPARTMENT<br><br>In case you have any questions about this Comprehensive Privacy Notice or in your case the treatment we are giving to your Personal Data, please contact our Personal Data Privacy Department, where we will gladly assist you:<br><br>Address: Avenida Primero de Mayo, No. 120 Floor 7, Int.701 Col. San Andr\u00e9s Atoto, Naucalpan de Ju\u00e1rez, Estado de M\u00e9xico, C.P. 53500. Email: privacidad@franslux.com. Telephone: 55 55 76 32 00    <br><br>XI. UPDATE OF THE PRIVACY NOTICE <br><br>This Comprehensive Privacy Notice may be modified or updated at any time; in the event that any modification is made that requires making a new notice available to you, you will be notified by email to the email account that was initially provided, in case it is only an update you can consult it on our internet portal https:\/\/www.franslux.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY NOTICE I. IDENTITY AND ADDRESS OF THE CONTROLLER The controller and protector of your personal data is FRANSLUX S.A. DE C.V. and its subsidiaries, with address at Avenida Primero de Mayo, No. 120 floor 7 Int.701 Col. San Andr\u00e9s Atoto, Naucalpan de Ju\u00e1rez, Estado de M\u00e9xico, C.P. 53500. II. DATA OBTAINED The personal data [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-5808","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/pages\/5808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/comments?post=5808"}],"version-history":[{"count":1,"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/pages\/5808\/revisions"}],"predecessor-version":[{"id":5828,"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/pages\/5808\/revisions\/5828"}],"wp:attachment":[{"href":"https:\/\/franslux.com\/en\/wp-json\/wp\/v2\/media?parent=5808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}